Welcome to our website
Using the sites in violation of your applicable national laws is strictly prohibited. You are responsible for verifying that your use of the sites and any transactions performed on them are allowed under your jurisdiction's laws and regulations. If you have any questions about legality, please consult with a legal advisor. If you access, use or navigate the websites, you do so at your own risk and you are solely responsible for ensuring compliance with all relevant rules and regulations.
What we do
Principle of legality in the processing of data: The processing referred to in this policy is a regulated activity that must be subject to the provisions of the law and other provisions that develop it. Principle of purpose: The processing of data carried out by LA PROP obeys a legitimate purpose in accordance with the Colombian Constitution and the Law, which is informed to you in a timely manner prior to processing your purchase. Principle of freedom: LA PROP will only process personal data with the prior, express and informed consent of the user. Personal data may not be obtained or disclosed without prior authorization. Principle of truthfulness or quality: LA PROP will endeavor to ensure that the information of individuals is truthful and up to date, for which it will have efficient means for updating and rectifying personal data. LA PROP will refrain from processing the information when there are doubts about the quality or veracity of the same. Principle of transparency: LA PROP will provide you, at any time and without restriction, with information about the existence of data concerning you. Principle of restricted access and circulation: LA PROP undertakes to ensure that your personal information can only be accessed by authorized persons. Its circulation will be limited to the exercise of the purposes authorized by the owner. Security principle: LA PROP will handle your personal information with the technical, human and administrative measures necessary to ensure the security of the records, avoiding their adulteration, loss, consultation, unauthorized or fraudulent use or access. Principle of confidentiality: LA PROP shall guarantee the confidentiality of the information, even after the end of its relationship with any of the tasks that comprise the Processing, and may only provide or communicate personal data when it corresponds to the development of the activities authorized in this law and under the terms of the same.
Rights of the holder
(i) Access free of charge to the data provided that have been processed. (ii) Know, update and rectify their information in the event of partial, inaccurate, incomplete, incomplete, fractioned, misleading data, or data whose processing is prohibited or has not been authorized. (iii) Request proof of the authorization granted. (iv) File complaints with the Superintendence of Industry and Commerce (SIC) for infringements of the provisions of the regulations in force. (v) To revoke the authorization and/or request the deletion of the data, provided that there is no legal or contractual obligation that prevents their deletion. (vi) Refrain from answering questions about sensitive data. Responses that deal with sensitive data or data on children and adolescents will be optional.
Consent to the processing of personal data
In order to process personal data contained in LA PROP's databases, the prior and express authorization of the owner of the information must be obtained. To ensure the above, prior to proceeding with the payment of LA PROP services, the user will receive a privacy notice and the possibility to accept or reject the processing of the respective data. Such privacy notice shall contain the following information: The processing to which the personal data will be subjected. Indication of the person responsible for the processing of the information, as well as the e-mail address for exercising their respective rights. The rights of the holder of the personal data. In the absence of prior and express authorization from the owner of the information, LA PROP shall refrain from processing the information, with the exception of the following events in which authorization shall not be necessary: Carry out the necessary steps for the submission of the request to the requested entities. Send information required by a public or administrative body in the exercise of its legal functions or by court order. To carry out processing of information authorized by law for historical, statistical or scientific purposes. To carry out processing of data of a public nature, or those related to the civil registry of persons.
Purpose of processing personal data
LA PROP shall be responsible for the processing of the user's personal data, entered in its web application, as well as those obtained from the different complementary contracts entered into with users. Among the data to be processed are: names, surnames, date of birth, number and type of identification, age, address, landline, mobile phone, email and other comments. LA PROP will only collect data that is necessary, relevant and not excessive for the purposes authorized and informed to the holder and those indicated in this policy, provided that the treatment obeys a legitimate purpose and is proportional in accordance with the relationship with the holder. in such virtue, it may collect, store, use, transform for the following purposes: Make invitations to events and offer new tokens or services. To send commercial information related to the products or services offered by La PROP. Share your contact details with the KYC provider in order to advance the identity verification process. Conduct satisfaction surveys regarding the services offered by LA PROP. Provide contact information to the sales force and/or distribution network, telemarketing, market research and any third party with whom LA PROP has a contractual relationship for the development of such activities. Contact the user by telephone or electronic means to carry out surveys, studies and/or confirmation of personal data necessary for the execution of a contractual relationship. Contact the Data Subject by e-mail to send statements, account statements or invoices in relation to the obligations arising from the contract entered into between the parties. Transmit personal data within or outside the country to third parties with whom LA PROP has entered into a data processing contract and it is necessary to provide it to them for the fulfilment of the contractual object or the purposes established by them. Preparation of reports and studies that allow us to improve our own and our partners' customer service.
Clarification on the use of sensitive data
LA PROP will not process any sensitive data as defined in article 5 of the Statutory Law 1581 of 2012. If any sensitive data is required for the processing of claims, it will be deleted once the respective claim has been filed.
Duration of data processing
The information provided by the holders will remain stored for the term necessary for the fulfilment of the purposes for which it was incorporated, except for that of a sensitive nature, which will be deleted once the respective claim has been filed.
Modifications to the personal data protection policy
LA PROP may modify this policy in order to adapt it to new legal requirements and, in general, when necessary to provide a better service. The person responsible for the processing of the information is LA PROP, domiciled in the city of Medellín. E-mail: legal(at)laprop.co Your request or query will be dealt with within a maximum of ten (10) working days from the date of receipt of the same. If it is not possible to deal with the query within this period, you will be informed, stating the reasons for the delay and indicating the date on which your query will be dealt with, which in no case may exceed five (5) working days following the expiry of the first period.